Terms & Conditions
Last updated: 07/01/2026
These Terms & Conditions (the "Terms") govern access to and use of the website https://goldenlatam.us and the purchase of products and services from Golden Latam ("Golden Latam", "we"). By making a purchase or using the site, you (the "Client") declare that you have read and accepted these Terms.
1. Owner identification
The owner of the site is Golden Latam. For any communication, you may write to contacto@goldenlatam.com. Business registration and tax details are provided on the purchase invoice.
2. Purpose and nature of the product
Golden Latam sells automated trading software and algorithms (robots or "Expert Advisors") focused on the XAUUSD (gold) pair, compatible with MetaTrader 4 and MetaTrader 5, as well as installation, configuration, onboarding and support services.
The software is an automation tool. It does not constitute financial, investment, tax or legal advice, nor a recommendation to buy or sell any instrument.
3. Risk warning
Trading financial markets, and particularly leveraged instruments such as gold, involves a high risk of loss that may exceed the invested capital. Past results, simulations or examples do not guarantee future results. Golden Latam does not promise or guarantee profitability, gains or the absence of losses. The Client is solely responsible for their trading decisions and capital management.
4. License of use
The purchase grants the Client a personal, non-transferable and non-exclusive license to use the software under the conditions stated at the time of sale. Resale, redistribution, assignment, reverse engineering, decompilation or unauthorized modification of the software is prohibited.
5. Prices and payment
Prices are stated in US dollars (USD) and correspond to a one-time payment per product, unless otherwise indicated. Payments are processed securely through Stripe. Golden Latam does not store full card data; that processing is handled by the payment processor under its own policies and security standards (PCI-DSS).
6. Delivery, installation and support
After payment confirmation, Golden Latam will contact the Client to arrange delivery, installation and configuration of the software, according to the purchased plan. The Client must meet the technical requirements (an account with a broker offering XAUUSD and the MT4/MT5 platform).
7. Refund policy
As these are digital products and software licenses that are delivered, installed and configured on a personalized basis, once delivery and installation are complete no refunds are granted, unless applicable law provides otherwise or the product has a defect attributable to Golden Latam that cannot be remedied. Any request must be sent to contacto@goldenlatam.com within a reasonable timeframe.
8. Client obligations
The Client agrees to use the software lawfully, not to use it for fraudulent activities, and to keep the delivered credentials and files confidential. Using the software with real capital is the Client's sole decision and responsibility.
9. Intellectual property
The software, algorithms, trademarks, logos, text and other elements of the site are the property of Golden Latam or its licensors and are protected by intellectual property law. The purchase does not transfer ownership of any such rights.
10. Limitation of liability
To the maximum extent permitted by law, Golden Latam shall not be liable for trading losses, lost profits, or indirect or incidental damages arising from the use or inability to use the software, from third-party failures (brokers, platforms, payment processors, internet providers) or from the Client's trading decisions.
11. Modifications
Golden Latam may update these Terms at any time. The version in force will be the one published on this page with its update date.
12. Governing law
These Terms are governed by the applicable law at the owner's domicile. Any dispute shall be submitted to the competent courts of that jurisdiction, without prejudice to any consumer rights granted by law.
13. Contact
For questions about these Terms: contacto@goldenlatam.com or via WhatsApp from the site.